CareAR, a client with an established technical support system featuring video calls and streaming for troubleshooting, aimed to expand its capabilities by incorporating drone streaming. This enhancement was designed to address challenges in troubleshooting across large or hard-to-reach areas.
I defined the MVP scope to ensure a focused and viable initial release. Designed the user experience and visual interface for the drone streaming solution. Conducted user testing post-MVP delivery to gather insights and identify pain points. Iterated on the design based on findings to refine the experience and improve usability.
Role:
Product Designer at CareAR
Activities:
Research, Prototyping, Testing, Visual design
Date:
January 2023